Privacy Notice

Le Vieux Faisan respects your privacy. We only ask for personal information where we need it to answer an enquiry, deal with a purchase or arrange collection or delivery.

Information we may collect

This may include your name, email address, telephone or messaging details, delivery address, order or enquiry details and correspondence with us.

How we use it

We may use your information to respond to enquiries, confirm availability, process and administer purchases, arrange collection or delivery, deal with returns or problems, maintain necessary transaction records and meet our legal obligations.

Who we may share it with

We do not sell your personal information. Where necessary, information may be shared with services involved in completing your transaction, such as PayPal, a marketplace platform or a delivery provider.

How long we keep it

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting or record-keeping requirements.

Your rights

Depending on the circumstances, UK data protection law gives you rights over your personal information, including rights to ask for access to or correction of information we hold about you. You can contact us at enquiries@levieuxfaisan.co.uk.

Cookies

We aim to keep this website simple. If we introduce analytics, advertising or other non-essential technologies that require consent, we will update our cookie information and consent arrangements accordingly.

If you have concerns about how your personal information is handled, please contact us first. You also have the right to raise a concern with the UK Information Commissioner's Office.